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Computer Support for Interaction Regulation in Collaborative Problem-Solving

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Patrick JermannIn a computer-mediated learning situation, information about students’ participation can be collected automatically by the system and displayed through visualization in real time. The goal of this thesis is to study the impact of such visualization upon students’ participation and problem-solving behavior.
Von Patrick Jermann in der Dissertation Computer Support for Interaction Regulation in Collaborative Problem-Solving (2004) auf Seite  2
Patrick JermannThis thesis presents a framework for supporting interaction regulation through computational means. Regulation of collaborative problem-solving includes aspects related to the task as well as to the interaction itself. Task related aspects consist of establishing a strategy, planning actions and evaluating progress. Interaction regulation on the other hand refers to the organization of collaboration through communication rules as well as division of labor. These rules and strategies might be established at the outset of the collective activity, but they also need to be monitored and adapted as the interaction evolves. On a moment to moment time scale, regulating collaborative interaction consists of deciding “who does what" in addition to “what to do". We chose to describe these regulation processes as a negative feedback loop, a concept borrowed from control theory. Following this metaphor, interaction regulation is a four step process that starts with the collection of raw data about the participants’ behavior (e.g. verbal contributions, mouse clicks, messages). In the second step, raw data is aggregated into a set of psychologically and pedagogically meaningful indicators that constitute the current state of interaction (e.g. symmetry of participation, quality of knowledge sharing). In the third step, the current state is compared to a representation of a desired state (standard) of interaction. Then, if there is a discrepancy between these two states of interaction, remedial actions are proposed in the fourth step (e.g. encourage participation or ask participants to clarify their explanations). Computers may offer support for any or all of these four steps. Support for the first two steps might be provided by mirroring tools, which assist learners and teachers in the collection of data by providing them with graphical feedback about their interaction. Support for the second and third step might be provided by metacognitive tools, which assist learners’ or tutors’ diagnosis of the interaction through visualizations which also contain a normative aspect that represents the standards of productive interaction. Support for the fourth step might be provided by guiding systems, which propose remedial actions based on a computational assessment of the situation. Our experimental studies show that a representation of the desired state of interaction is critical for regulation. A mirroring tool did not substantively affect the behavior of subjects while a metacognitive tool led to increased participation in dialogue, including more precise planning. Subjects were able to use the standard provided by the metacognitive tool to judge the quality of their current interaction and to take remedial actions. Mirroring tools might still be effective means to provide feedback to a group of problem-solvers, given that the standards to judge interaction are defined through instructions or are part of the subjects’ mental model of productive interaction.
Von Patrick Jermann in der Dissertation Computer Support for Interaction Regulation in Collaborative Problem-Solving (2004)

iconKapitel  Unter den anklickbaren Kapiteln finden Sie Informationen über einzelne Teile des gewählten Werks.

  • 1. Collaborative Learning
  • 2. Distributed Cognition
  • 3. Regulation of Collaborative Problem-Solving
  • 4. Structuring Interaction
  • 5. Regulating interaction
  • 6. Research Questions
  • 7. General Method
  • 8. Experiment 1
  • 9. Experiment 2
  • 10. General Discussion

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Personen
KB IB clear
Gregory Bateson , John Seely Brown , Allan Collins , Donald F. Dansereau , Pierre Dillenbourg , P. Duguid , Patrick Jermann , David H. Jonassen , Paul A. Kirschner , Karel Kreijns , A. Lesgold , Martin Muehlenbrock , Alan Newell , Donald A. Norman , A. M. O'Donnell , Jean Piaget , Herbert Simon , A. Soller , Gerry Stahl

Begriffe
KB IB clear
Asynchrone Kommunikation , AwarenessAwareness , Chatchat , Cognitive Toolscognitive tools , collaboration scriptcollaboration script , Computercomputer , Computervermittelte Kommunikationcomputer mediated communication , confirmation bias , Cool Modes , CoWeb (Collaborative Website)Collaborative Website , CSCLComputer-Supported Collaborative Learning , CSCWComputer-supported collaborative work , E-Maile-mail , Face to Face Kommunikation (F2F) , free-rider effectfree-rider effect , GroupwareGroupware , Gruppenarbeitgroup work , Interaktioninteraction , Jigsaw methodJigsaw method , Kommunikationcommunication , Kybernetikcybernetics , Lernenlearning , Metakognitionmetacognition , microworldmicroworld , Motivationmotivation , Motivation, intrinsische , Negative Rückkoppelung , Ontologieontology , Partnerarbeit , Perspektive , Planung , Rückkopplung / Regelkreisfeedback loop , social loafingsocial loafing , sucker effectsucker effect , swiki , Synchrone Kommunikation , Visualisierungvisualization
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Bücher
Jahr  Umschlag Titel Abrufe IBOBKBLB
1936   Das Erwachen der Intelligenz beim Kinde (Jean Piaget) 5, 5, 7, 6, 2, 1, 2, 10, 1, 9, 5, 5 39 43 5 6453
1972 Human Problem Solving Personenreihenfolge alphabetisch und evtl. nicht korrekt (Alan Newell, Herbert Simon) 32 0 0 0
1972  local  Ökologie des Geistes (Gregory Bateson) 5, 10, 21, 3, 2, 4, 5, 20, 4, 13, 15, 8 229 217 8 18746
1988  local  The Design of Everyday Things (Donald A. Norman) 11, 5, 12, 7, 4, 2, 3, 16, 13, 11, 7, 8 113 22 8 5635
1990 Unified Theories of Cognition (Alan Newell) 8 2 0 0
1992 Cognitive Tools for Learning Personenreihenfolge alphabetisch und evtl. nicht korrekt (David H. Jonassen, M. Kommers, J. T. Mayes) 9, 4, 3, 9, 10, 7, 1, 9, 3, 5, 5, 6 19 9 6 1438
1999 Collaborative Learning (Pierre Dillenbourg) 7, 3, 4, 8, 11, 2, 1, 5, 2, 6, 7, 5 62 35 5 2482
2001 Euro-CSCL Personenreihenfolge alphabetisch und evtl. nicht korrekt (Pierre Dillenbourg, A. Eurelings, K. Hakkarainen) 6, 10, 4, 5, 1, 2, 1, 11, 4, 8, 9, 3 32 133 3 2448
2002 Three worlds of CSCL (Paul A. Kirschner) 8, 3, 4, 7, 9, 1, 1, 6, 4, 7, 5, 5 60 40 5 1826
2004 local  What we know about CSCL and implementing it in higher education (Jan-Willem Strijbos, Paul A. Kirschner, Rob L. Martens) 4, 7, 10, 9, 4, 1, 8, 14, 4, 6, 10, 7 13 115 7 1951
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Texte
Jahr  Umschlag Titel Abrufe IBOBKBLB
1989 local web  Situated Cognition and the Culture of Learning (John Seely Brown, Allan Collins, P. Duguid) 2, 11, 15, 1, 2, 1, 6, 9, 3, 3, 5, 6 74 11 6 1798
1992 What are cognitive tools? (David H. Jonassen) 11 1 0 0
1992 Scripted Cooperation in Student Dyads (A. M. O'Donnell, Donald F. Dansereau) 6, 4, 7, 6, 5, 3, 1, 4, 2, 2, 6, 2 22 2 2 849
1999 local web  What do you mean by 'collaborative learning'? (Pierre Dillenbourg) 9, 4, 8, 6, 3, 1, 1, 7, 3, 1, 8, 5 34 23 5 1533
1999 Dialectics for collective activities Personenreihenfolge alphabetisch und evtl. nicht korrekt (Pierre Dillenbourg, Patrick Jermann) 6, 4, 3, 6, 6, 2, 1, 4, 2, 3, 3, 3 4 0 3 373
1999 local web  An analysis of learner arguments in a collective learning environment (Patrick Jermann, Pierre Dillenbourg) 1, 5, 4, 2, 11, 2, 4, 6, 2, 3, 4, 4 3 5 4 634
2001 local  From Mirroring to Guiding (Patrick Jermann, A. Soller, Martin Muehlenbrock) 7, 3, 2, 5, 6, 1, 1, 7, 3, 1, 4, 2 11 7 2 699
2002 local web  Over-scripting CSCL (Pierre Dillenbourg) 4, 6, 7, 18, 3, 5, 7, 12, 6, 9, 6, 3 45 33 3 2680
2002 local  Can we support CSCL? (Paul A. Kirschner) 2, 7, 3, 2, 6, 9, 1, 5, 2, 1, 3, 2 15 8 2 960
2004 Building collaborative knowing (Gerry Stahl) 2 30 2 69
2004 Designing sociable CSCL Environments Personenreihenfolge alphabetisch und evtl. nicht korrekt (Paul A. Kirschner, Karel Kreijns) 5, 6, 5, 7, 5, 2, 3, 4, 2, 4, 3, 3 1 35 3 1101
2004 local web  Computer Software Support for Collaborative Learning (Patrick Jermann, A. Soller, A. Lesgold) 3, 5, 6, 5, 4, 1, 4, 6, 12, 5, 5, 11 2 23 11 970

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