The Invisible Computer

Why Good Products Can Fail, the Personal Computer Is So Complex and Information Applicances Are the Solution

Donald A. Norman , 01.08.1999

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Abstracts

Technologies have a life cycle, and they must change as they gain maturity. Alas, the computer industry thinks it is still in its rebellious years, exalting in technical complexity. In this book, the author shows why the computer is difficult to use, and why this is so fundamental to its nature.

From Klappentext im Buch The Invisible Computer (1999)

Technologies have a life cycle, says Donald Norman, and companies and their products must change as they pass from youth to maturity. Alas, the computer industry thinks it is still in its rebellious teenage years, exulting in technical complexity. Customers want change. They are ready for products that offer convenience, ease of use, and pleasure. The technology should be invisible, hidden from sight. In this book, Norman shows why the computer is so difficult to use and why this complexity is fundamental to its nature. The only answer, says Norman, is to start over again, to develop information appliances that fit people's needs and lives. To do this companies must change the way they develop products. They need to start with an understanding of people: user needs first, technology last -- the opposite of how things are done now. Companies need a human-centered development process, even if it means reorganizing the entire company. This book shows how.

From Klappentext im Buch The Invisible Computer (1999)

Bemerkungen zu diesem Buch

Even though Norman is my partner, I don't fully agree with his conclusion tha personal computers are so bad that there is nothing to do except throw them out.

From Jakob Nielsen im Buch Designing Web Usability (1999) in the text Future Predictions: The Only Web Constant Is Change on page 352

Chapter

1. Drop Everything You Are Doing
2. Growing up, Moving from Technology-Centered to Human-Centered Products
7. Being analog
9. Human Centered Product Development
10. Want Human-Centered Design? Reorganize the Company

This Book mentions...

Personen
KB IB clear

Frederick P. Brooks , Clayton Christensen , Geoffrey A. Moore , Jakob Nielsen , Donald A. Norman , Jeremy Rifkin , E. M Rogers , Ben Shneiderman

Begriffe
KB IB clear

analog ,

computer ,

early majority , HCI/MMI (Human-Computer-Interaction)Human-Computer-Interaction ,

innovator

innovator ,

laggard

laggard ,

late majority

late majority , Marketing marketing ,

Technologie

technology

Books

Year	Title	Requests	IB	OB	KB	LB
1962	Diffusion of Innovations (E. M Rogers)	1, 1, 9, 4, 11, 8, 9, 7, 7, 21, 7, 8	77	11	8	1247
1972	The Mythical Man-Month (Frederick P. Brooks)	10, 1, 13, 1, 5, 8, 5, 3, 4, 12, 7, 13	70	7	13	3431
1987	Designing the user interface (Ben Shneiderman)	6, 4, 8, 3, 2, 5, 4, 2, 4, 11, 2, 8	34	3	8	1673
1988	The Design of Everyday Things (Donald A. Norman)	2, 3, 16, 13, 11, 7, 8, 6, 6, 20, 7, 16	114	22	16	5690
1991	Crossing the Chasm (Geoffrey A. Moore)	1, 5, 7, 6, 7, 8, 4, 7, 7, 13, 3, 13	26	26	13	1544
1994	Usability Engineering (Jakob Nielsen)	4, 9, 16, 3, 11, 7, 12, 9, 7, 12, 11, 6	30	48	6	5914
1994	Things That Make Us Smart (Donald A. Norman)	14, 2, 7, 4, 6, 4, 7, 1, 4, 16, 4, 15	46	45	15	3607
1995	The End of Work (Jeremy Rifkin)	2, 3, 6, 3, 3, 9, 4, 3, 4, 7, 6, 3	24	38	3	565
1997	The Innovator's Dilemma (Clayton Christensen)	1, 1, 5, 5, 2, 5, 2, 2, 2, 10, 3, 6	18	7	6	532

Postings in Beats Weblog

The Myth of the Paperless Office (Dezember 2012)

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Timeline

19 References

Monitoring internationaler Trends des schulisches Einsatzes neuer Medien (Peter A. Bruck, Guntram Geser, Andreas Pointner) (1999)
- 6. Monitoringschwerpunkt: Lösungsansätze für technische Schlüsselprobleme
Digitale Lernwelten - Veranstaltung des GDI am 29.September 1999 (1999)
- Lernen von und mit Robotern - oder: Nicht alles ist digital! Erkenntnisse aus der AI-Forschung (Rolf Pfeifer)
Designing Web Usability - The Practice of Simplicity (Jakob Nielsen) (1999)
- 8. Future Predictions: The Only Web Constant Is Change
Schulen auf dem Weg in die Informationsgesellschaft (Peter A. Bruck, Guntram Geser) (2000)
The Humane Interface - New Directions for Designing Interactive Systems (Jef Raskin) (2000)
Euro-CSCL - Proceedings of the first European Conference on Computer Supported Collaborative Learning (Pierre Dillenbourg, A. Eurelings, K. Hakkarainen) (2001)
- 161. Collaborative writing in a computer-integrated classroom for early learning (Frank Tewissen, Andreas Lingnau, Heinz Ulrich Hoppe, Gerd Mannhaupt, Daniel Nischk)
Oversold and Underused - Computers in the Classroom (Larry Cuban) (2001)
Using Technology To Enhance Connections Between Home and School (Jacob E. Allen, Deborah Y. Kim, Christine Korbak, Sarah Lewis, Vera Michalchik, Robert Murphy, William R. Penuel, lexis Whaley) (2002)
Leonardo's Laptop - Human Needs and the New Computing Technologies (Ben Shneiderman) (2002)
Educational scenarios for cooperative use of Personal Digital Assistants (Niels Pinkwart, Heinz Ulrich Hoppe, M. Milrad, J. Perez) (2003)
Universal Principles of Design - A Cross-Disciplinary Reference (William Lidwell, Kritian Holden, Jill Butler) (2003)
Visualizing Argumentation (Paul A. Kirschner, Simon J. Buckingham Shum, Chad Carr) (2003)
- 2. A Cognitive Framework for Cooperative Problem Solving with Argument Visualization (Jan M. van Bruggen, Henny P. A. Boshuizen, Paul A. Kirschner)
Total vernetzt - Ubiquitous Computing in einer informatisierten Welt (Friedemann Mattern) (2003)
- Vom Verschwinden des Computers - Die Vision des Ubiquitous Computing
Sociable CSCL Environments - Social Affordances, Sociability, and Social Presence (Karel Kreijns) (2004)
Emerging Technologies for Learning (BECTA) (2006)
- 3. The future of human-computer interaction (Paul Anderson)
Beyond the Desktop Metaphor - Designing Integrated Digital Work Environments (V. Kaptelinin, M. Czerwinski) (2006)
- 1. The Desktop Methaphor and New Uses of Technology - Introduction
Be-greifbare Interaktionen - Der allgegenwärtige Computer - Touchscreens, Wearables, Tangibles und Ubiquitous Computing (Bernd Robben, Heidi Schelhowe) (2012)
- Interaktionsdesign für reflexive Erfahrung (Heidi Schelhowe)
Second Handbook of Information Technology in Primary and Secondary Education (Joke Voogt, Gerald Knezek, Rhonda Christensen, Kwok-Wing Lai) (2018)
- 79. Researching the Design and Evaluation of Information Technology Tools for Education (Eric Bruillard, Georges-Louis Baron)
Stumme Medien - Vom Verschwinden der Computer in Bildung und Gesellschaft (Roberto Simanowski) (2018)

Co-cited Books

Mensch Maschine Methodik

Human-Computer Interaction

(

Personenreihenfolge alphabetisch und evtl. nicht korrekt

Gregory Abowd, Russell Beale, Alan Dix, Janet Finlay) (1993) Steht bei Beat physisch im Gestell

The Design of Everyday Things

The psychology of everyday things

(Donald A. Norman) (1988) Steht bei Beat physisch im Gestell

Fulltext of this document

	The Invisible Computer: Gesamtes Buch als Volltext (: , 9619 kByte)
	Growing up, Moving from Technology-Centered to Human-Centered Products: Artikel als Volltext (: , 75 kByte)
	Human Centered Product Development: Artikel als Volltext (: , 72 kByte)
	Drop Everything You Are Doing: Artikel als Volltext (: , 39 kByte)

Places

Beat Falsch ( 14.12.2012)

Bibliographisches

Titel		Format	Bez.	Aufl.	Year	ISBN
Invisible Computer	E	-	-	1	1999	0262640414

Beat and dieses Buch

Beat hat dieses Buch während seiner Assistenzzeit an der ETH Zürich ins Biblionetz aufgenommen. Die bisher letzte Bearbeitung erfolgte während seiner Zeit am Institut für Medien und Schule. Beat besitzt ein physisches und ein digitales Exemplar. (das er aber aus Urheberrechtsgründen nicht einfach weitergeben darf). Beat hat dieses Buch auch schon in Blogpostings erwähnt.

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