The literature review Starts with the introduction of an organization model according to which the remaining literature review is structured (chapter 2). In chapter 3 the external developments regarding the introduction of e-learning will be analyzed whereas a stakeholder-oriented approach is taken in chapter 4. The final chapter 5 focuses on the inner workings of research universities. Structural and cultural aspects are considered and the appropriateness of Strategie management in higher education is discussed. Then a process-oriented perspective is taken to gain deeper insights in more operative aspects of e-learning management. Lastly, thoughts on the management of change in higher education are offered.