A No-Nonsense Guide to the Benefits and Pitfalls of Enterprise-Wide Information Systems How many organizations would doubt the promise of an integrated enterprise system (ES)? Not many, judging by a $15 billion industry. The combination of an ES as a platform for organizational information and Internet technology for gaining access to it adds up to the ideal solution for company-wide data sharing in real time. Not surprisingly, small and large companies worldwide are either considering an ES, in the process of implementing one, or living with the results. Yet, says Tom Davenport, unless managers view ES adoption and implementation as a business decision rather than a technology decision, they may be risking disappointment The first strategic guide to the ES decision, Mission Critical will be indispensable to general managers and information technology specialists at all stages of the implementation process.