In this paper we present experience with one hypermedia System, NoteCards, used to support collaborative work. Following a brief overview of the System, we discuss experiences within the community of collaborative NoteCards users before, during and after the introduction of special tools to support collaboration. In particular, we describe two tools which resulted from the convention adoption process outlined above. We also discuss Problems discovered while using NoteCards for collaboration, as well as future directions of the tools.

Hypermedia ispotentially an ideal medium for supporting collaborative work, as it can capture the work, discussions about the work, and discussions about the shared use ofthe medium. This chapter begins with a brief description of general hypermedia Systems and the NoteCards hypermedia System in particular. Itpresents experiences ofcollaborating users as theyjointly develop conventions and routines and focusses on two tools resulting from such user-designed conventions. Finally,problems discovered while using NoteCards for collaboration are discussed, as well as future directions for the tools.