
Training is something that's pushed on you; someone eise is in charge. Learning is something you choose to do, whether you're being trained or not. You're in charge. Many knowledge workers will teil you, "I love to learn but I hate to be trained."
Formal learning takes place in classrooms; informal learning happens in learnscapes, that is, a learning ecology. It's learning without borders.
Critics say that it's impossible to formalize informal learning anH t-herefore informal learning is unmanageable. In fact, I don't want an executive managing learning; that's the worker's responsibility. What I want to do is optimize learning outcomes. Optimization means removing obstacles, seeding communities, increasing bandwidth, encouraging conversation, and so forth.