
This paper focuses on the analysis of a virtual seminar in respect to learning
processes and learning outcomes of its participants who collaborated over a four month
period. To investigate the learning processes in this field study, we analyzed the learners’
contributions according to four main learning processes: epistemic activities, construction of a
conceptual space, dissemination of shared knowledge, and conflict-orientation. To investigate
the learning outcome, we analyzed the joint task solutions with respect to knowledge
acquisition and knowledge application. Learners were assigned to three groups who had to
solve four tasks relating to the main topics on knowledge management. Results show that
learning processes varied depending on the tasks and groups, but no general trend was found.
Furthermore, the four task solutions also differed in their quality. The fact that learning
processes were related to group products confirms the relevance of learning processes for
acquiring and applying knowledge.