From 2016 to 2018 a team of European experts from universities, counselling institutes, social services and mobile application developers implemented the project “Therapy 2.0 – Counselling and Therapeutic Interactions with Digital Natives” – a European initiative in the ERASMUS+ programme. The aim of the project was to raise the awareness of the potentials of information and communication technologies (ICT) based approaches in therapeutic and counselling processes. The results should be incorporated immediately into counselling and therapeutic practice, and support practitioners to make sure that the lack of full visual or verbal communication that occurs over video or other online media does not negatively affect how the messages of the intervention are received by the client. The project also contributed to including young refugees in online counselling and online therapeutic interventions.