BiblioMap 
Synonymeknowledge worker, Wissensarbeiter, knowledge-worker
Definitionen
Knowledge workers have high degrees of expertise, education, or experience, and the primary purpose of their Jobs involves the creation, distribution, or application of knowledge.
Knowledge workers think for a living. They live by their wits - any heavy lifting on the Job is intellectual, not physical. They solve problems, they understand and meet the needs of customers, they make decisions, and they collaborate and communicate with other people in the course of doing their own work.
Bemerkungen
The typical way of dealing with knowledge workers is to HSPALTA, or "hire smart people and leave them alone."
We know more about our own work than just about anyone else, so it's hard for a manaser to improve our performance — and in any case we don't like to be told what to do.
Yet despite the importance of knowledge workers to the economic success of countries, companies, and other groups, they haven't received sufficient attention. We know little about how to improve knowledge workers' performance, which is very unfortunate, because no less an authority than Peter Drucker has said that improving knowledge worker performance is the most important economic issue of the age.
I fit Davenport's description of knowledge worker well. I want to set my own schedule and choose where I work. I think for myself. No one will ever reduce what I do to a flowchart. I like to work on things I help create. Fm always building for the long term while getting today's work out the door. And if I don't feel good about doing something, I probably won't do it well. I work for me first and my organization second.
What difference does it make that we are knowledge workers? It's certainly not a new thing. This category of work has existed for centuries - think about medieval monks, or the first professors at universities - so why write about them now? Well, as I'll argue a little later in this chapter, if nothing eise they're important because they are a large category of workers - probably larger than ever before as a percentage of the workforce in sophisticated economies.
Verwandte Objekte![]() Verwandte Begriffe (Cozitation) | Knowledge Blog, Persönliches Wissensmanagement, Technikdeterminismus, Standardisierung, Weblogs |
![]() Verwandte Aussagen | Innovation bedingt Knowledge Workers Knowledge worker lieben Autonomie Informationsgesellschaft erfordert knowledge worker Knowledge worker müssen kreativ sein |
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Biblionetz-History 
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Erster Eintrag: 06.02.2007
Letzter Eintrag: 20.04.2013
HTML-File: 20.04.2013
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